Terms of Service

ContentPeter

Effective date: 30 September 2026 Last updated: 30 September 2026

1. Who we are

ContentPeter (the “Platform”) is operated by Peter Balog e.v., a sole proprietorship registered in Hungary.

In these Terms, “we”, “us” and “ContentPeter” mean Peter Balog e.v. “You” and “Customer” mean the business entity that subscribes to the Platform, and each individual you authorise to use it.

By creating an account, subscribing, or using the Platform, you agree to these Terms. If you are agreeing on behalf of a company, you confirm you have authority to bind it.

2. What the Platform is

ContentPeter is software, provided on a subscription basis as a hosted, multi-tenant web application at app.contentpeter.com. It gives your team tooling to:

1. research and monitor public content sources and search-keyword data;
2. score, organise and plan content topics;
3. generate multi-channel drafts, branded charts and imagery from your inputs, using third-party AI models;
4. edit and approve those drafts in a workspace; and
5. schedule and publish approved content to your own connected channels and endpoints.

We sell the Platform at two service levels.

1. Self-Led. You operate the Platform. No person at ContentPeter reviews, edits or approves your content.
2. Expert-Led. You get the Platform, and our experts also work inside your workspace. Your expert team is an SEO expert, a design expert and an industry editor. They plan topics, edit drafts, check facts and prepare content for your approval. They work for ContentPeter and keep your workspace confidential.

At both levels, you make the final decision. We are not your marketing agency, and we do not take editorial responsibility for what you publish. Nothing is published until a person on your team approves it, and it is published under your control from your own connected accounts. On Expert-Led plans, the work of our experts reduces the risk of errors. It does not replace your review.

3. Accounts, plans and profiles

3.1 Registration. You must provide accurate information and keep it current. You are responsible for all activity under your account and for keeping credentials secure. Notify us promptly at [email protected] if you suspect unauthorised access.

3.2 Workspace. Your subscription entitles you to one workspace (an “Account” in the Platform).

3.3 Team members. You may invite team members to log in to your workspace. Each login is for one named person. Do not share a login between people. You may remove a team member and invite another person at any time.

3.4 Plans. Each plan is a service level (Self-Led or Expert-Led) and a size (Solo, Team or Multi-brand). Your plan sets:

1. the number of brands you can run. A brand is one company or product, with its own colours, voice and calendar;
2. the number of publishing profiles. A publishing profile is an identity that content is published as, such as your company page or a person on your team. A publishing profile does not need a login; and
3. the number of credits you get each month (see section 4).

The limits of each plan are on our pricing page, at checkout and on your billing screen.

3.5 Changing plan. You may change your plan at any time from your billing screen. Your brand, profiles and content stay.

1. When you move to a more expensive plan, the change takes effect immediately. We charge the prorated difference for the rest of the current period at once. You see the amount before you confirm.
2. When you move to a less expensive plan, the change takes effect at your next renewal date. You keep your current plan until then.

If a downgrade leaves you with more brands or publishing profiles than the new plan allows, we will ask you to choose which ones stay active. Until you choose, we may pause publishing for those above the limit. Pausing does not delete them or their content.

3.6 Multi-brand and custom plans. Multi-brand plans, and any plan with custom prices or limits, are agreed with us directly. The written quote or order form sets the price and limits. These Terms apply to everything else. If the two conflict, the quote or order form wins.

3.7 Eligibility. The Platform is for business use only. You must be at least 18 and legally able to enter contracts. It is not offered to consumers, and consumer distance-selling rights do not apply to a business purchase.

4. Credits

4.1 What credits are. Credits measure the AI work the Platform does for you. Each action that uses AI, such as an outline, a channel draft or a remake, uses a set number of credits. The app shows what each action costs before you start it, and our pricing page lists the costs. Ideas are free.

4.2 Monthly credits. Each plan includes a monthly credit allowance. We add it to your account once a month, counted from the day your subscription starts. Annual plans also get their credits once a month.

4.3 Rollover. Unused monthly credits roll over for one month. When we add your new monthly credits, you keep at most one month’s allowance of unused monthly credits. The rest expire.

4.4 Top-up credits. You may buy extra credits as a one-time purchase while you have an active subscription. Top-up credits do not expire while your account exists, and they are non-refundable. We always use your monthly credits first.

4.5 Plan changes. When you upgrade, we add the difference in monthly credits at once. When you downgrade, the smaller allowance starts at your next monthly grant.

4.6 Failed actions. If an action fails because of a fault on our side or on a provider’s side, we return the credits it used.

4.7 When a subscription ends. You keep your credit balance, but you cannot use it until you subscribe again. When your account is deleted (see section 15.4), all credits are lost.

4.8 No cash value. Credits have no cash value. You cannot sell, transfer or exchange them for money, and we do not refund them, except as our Refund Policy says.

4.9 Changes to credit costs. We may change the number of credits an action uses. We will give you at least 30 days’ notice by email or in-app before an increase takes effect.

5. Fees, payment and invoices

5.1 Seller and payment processor. ContentPeter sells your subscription and any top-up credits, and is your contractual counterparty. Payments are processed by Stripe, on a secure checkout page that Stripe hosts. We do not see or store your full card details.

5.2 Prices. Current pricing is published at https://contentpeter.com/pricing. Prices exclude VAT and sales tax. Stripe calculates the tax at checkout from your billing address and VAT status. We sell in US dollars, euros and pounds sterling. Your billing address at checkout sets the currency you pay in.

5.3 Invoices. For each payment, we issue a Hungarian VAT invoice (számla) through our invoicing provider, Billingo. This invoice is the legal invoice for your purchase. You can download your invoices from your billing screen. A payment confirmation from Stripe is not a tax invoice.

5.4 Billing cycle and renewal. Subscriptions bill in advance, monthly or annually as you choose. They renew automatically for the same period at the then-current price until you cancel. You authorise us to charge your payment method for each renewal, and for prorated upgrades under section 3.5.

5.5 Discount codes. You may enter a discount code at checkout. A code applies only as stated when we issue it. It has no cash value and we may withdraw an unused code at any time.

5.6 Price changes. We may change prices for future renewal periods on at least 30 days’ notice by email. Your current period is unaffected. If you do not accept the new price, cancel before it takes effect.

5.7 Failed payment. If a payment fails, Stripe retries it automatically and emails you so that you can update your payment method. You keep full access for 7 days from the first failed payment. After 7 days, we may pause content production and publishing until the payment succeeds. If the payment still fails after the last retry, your subscription ends and section 15.4 applies. Pausing or ending your subscription does not cancel fees already due.

5.8 Taxes. If you give a valid EU VAT number, the reverse charge applies where the law allows it. We verify VAT numbers through the EU VIES service. You are responsible for the accuracy of the tax details you give.

6. Demo accounts

Before you subscribe, we may set up a demo account for your business. We build it from public information: your website, your company pages and the public profiles of up to two of your leaders. A demo account contains sample content that we generate for you to evaluate.

1. A demo account is free and is for evaluation only. It cannot publish.
2. When you subscribe, we delete all sample content and the sample profiles. Your brand, voice, sources and topics stay.
3. If nobody signs in to a demo account within 45 days, we close it.

7. Cancellation and refunds

You may cancel at any time from your billing screen. Cancellation takes effect at the end of the current paid period. You keep access until then and are not charged again.

Refunds are governed by our Refund Policy at https://contentpeter.com/refund-policy, which forms part of these Terms.

8. Your content and your data

8.1 Ownership. You own everything you put into the Platform (brand assets, source lists, prompts, edits, notes), together “Customer Content”. As between you and us, you also own the Output the Platform generates for you, including Output that our experts edit on Expert-Led plans.

8.2 Licence to us. You grant us a worldwide, non-exclusive, royalty-free licence to host, copy, transmit, display and process Customer Content solely to provide, secure and support the Platform for you. On Expert-Led plans, this includes the work of our experts in your workspace. This licence ends when you delete the content or your account, subject to backup retention in our Privacy Policy.

8.3 We do not train on your content. We do not use Customer Content or Output to train our own models, and we contract with our AI sub-processors on terms that exclude your content from their model training. We may use aggregated, fully de-identified usage statistics to improve the Platform.

8.4 Your warranties. You warrant that you hold the rights to all Customer Content, that its use through the Platform does not infringe anyone’s rights or breach any law, and that you have a lawful basis for any personal data you upload or cause the Platform to collect.

9. Generative output

1. Output is generated by probabilistic AI models. It may be inaccurate, outdated, misleading, or may fabricate facts, statistics, quotations or citations.
2. Output is not guaranteed to be original or unique. Similar prompts may produce similar results for different customers.
3. We make no representation that Output is free of third-party intellectual property rights, and no warranty as to its performance, ranking, reach or commercial effect.
4. You are solely responsible for reviewing, fact-checking, editing and approving every piece of Output before it is published. The Platform provides an editorial review workspace for exactly this purpose. On Self-Led plans, no person at ContentPeter reads, edits, checks or approves anything the Platform generates for you. On Expert-Led plans, our experts check Output with reasonable skill and care before they give it to you, but their work does not replace your review and we do not guarantee that it finds every error.
5. Review and approval are mandatory. Nothing is published from the Platform until a person on your team has explicitly approved it. Our experts do not approve content on your behalf. There is no configuration that bypasses this step. Scheduling determines when approved content is published, never whether it was reviewed.
6. You are responsible for complying with the disclosure rules of any channel you publish to, and with any law requiring AI-generated content to be labelled.
7. By approving a piece of Output you confirm that you have read it, and that you have satisfied yourself it is accurate, that it does not infringe any third party’s rights, that it is not defamatory or misleading, and that it complies with all applicable law and with the terms and content policies of every channel it will be published to.
8. Publication is your decision alone. Because nothing publishes without your approval, you accept the consequences of publishing, including reputational or brand harm, negative audience response, loss of followers, subscribers or customers, suspension or termination of a connected account, complaints, regulatory or advertising-standards action, and third-party claims.
9. Each approval is recorded in the Platform against the identity of the approving team member and the time of approval. That record is evidence of the review required by this section.

10. Third-party services and connected channels

The Platform connects to services you authorise, including social networks, your CMS and webhook endpoints, and relies on third-party providers for AI inference, data enrichment, search data, publishing and payments. These are listed in our Privacy Policy.

You are responsible for holding valid accounts with those services and complying with their terms. We are not liable for a third party changing, rate-limiting, suspending or discontinuing its API, nor for a third party restricting, suspending or terminating your account on it for any reason, including in response to content you approved and published through the Platform. None of these events is a breach of these Terms by us.

11. Acceptable use

You may not, and may not permit anyone to:

1. use the Platform to produce or publish content that is unlawful, defamatory, harassing, hateful, deceptive, or that infringes third-party rights;
2. generate content impersonating a real person, or using a real person’s name, voice or likeness, without their consent, other than your own team members publishing under their own profiles;
3. produce spam, bulk unsolicited messaging, or content designed to manipulate platform engagement metrics artificially;
4. add as a monitored source any account, individual or dataset you have no lawful basis to monitor;
5. reverse-engineer, decompile or attempt to derive the source code or prompts of the Platform, except to the extent that restriction is unenforceable by law;
6. resell, sublicense, white-label or provide the Platform to third parties as a service, or use it to operate an agency offering on behalf of clients, unless we have agreed that in writing;
7. use automated means to access the Platform outside our documented interfaces, or circumvent rate limits, plan limits or credit limits;
8. probe, scan or test the security of the Platform without written authorisation, or use it to transmit malware.

We may investigate suspected breaches and suspend access where we reasonably believe there is a breach, a security risk, or a legal requirement to do so.

12. Availability and support

We aim for high availability, but the Platform is provided without an uptime commitment unless you have a written agreement stating one. We may perform maintenance, and will give advance notice of planned maintenance where practical.

Support is provided by email at [email protected] during Hungarian business hours. Every plan includes a setup call. Multi-brand and custom plans may include additional response commitments as separately agreed.

13. Warranties and disclaimers

We warrant that we will provide the Platform, and on Expert-Led plans the work of our experts, with reasonable skill and care.

Otherwise, to the maximum extent permitted by law and except as expressly stated in these Terms, the Platform and all Output are provided “as is” and “as available”, and we disclaim all other warranties, express or implied, including merchantability, fitness for a particular purpose, non-infringement, accuracy, and uninterrupted or error-free operation.

We do not warrant any particular business result, including traffic, rankings, reach, leads, engagement or revenue. Reach and time figures on our website are estimates, not promises.

14. Limitation of liability

Nothing in these Terms excludes liability that cannot lawfully be excluded, including for death or personal injury caused by negligence, or for fraud or fraudulent misrepresentation.

Subject to that:

14.1 Neither party is liable for indirect, special, incidental, consequential or punitive damages, or for loss of profits, revenue, goodwill, anticipated savings, business opportunity, or loss or corruption of data, however arising.

14.2 Our total aggregate liability arising out of or in connection with these Terms, whether in contract, tort (including negligence) or otherwise, is limited to the total fees you paid to us for the Platform in the twelve (12) months immediately preceding the event giving rise to the claim.

14.3 We are not liable for any loss arising from the publication of Output, whether or not you or our experts reviewed it, or from your use of Output in breach of section 9. This includes reputational or brand harm, loss of goodwill, loss of followers, subscribers or customers, negative audience or press response, suspension, restriction or termination of a connected account by its provider, and any regulatory, advertising-standards or similar action arising from what you published.

15. Term, suspension and termination

15.1 These Terms apply for as long as you hold an account.

15.2 You may terminate by cancelling your subscription and deleting your account.

15.3 We may suspend or terminate immediately on notice if you materially breach these Terms (including section 11), fail to pay, or if we are required to by law or by a payment network.

15.4 On termination, your access ends, and we will delete or return Customer Content in accordance with our Privacy Policy. Please export your data before you terminate. We will keep it for 30 days after termination, so that we can restore your account if you pay a late payment or subscribe again, and so that you can ask us to export it. Then we delete it, except where the law requires us to keep it.

15.5 Sections 4.7, 4.8, 8.1, 9, 13, 14, 16, 15.4 and 17 survive termination.

16. Indemnity

You will indemnify and hold us harmless against third-party claims, and reasonable legal costs, arising from (a) your Customer Content, (b) Output you approved or published, (c) your breach of section 8.4 or section 11, or (d) your infringement of a third party’s rights. This includes claims for defamation, intellectual property infringement, misleading or comparative advertising, breach of a channel’s terms or content policies, and breach of data protection law.

17. General

17.1 Data protection. Our processing of personal data is described in our Privacy Policy at https://contentpeter.com/privacy-policy. Where we process personal data on your behalf, our Data Processing Addendum applies. Request it at [email protected].

17.2 Changes to these Terms. We may update these Terms. For material changes we will give at least 30 days’ notice by email or in-app. Continued use after the effective date is acceptance. If you do not accept, cancel before it takes effect.

17.3 Assignment. You may not assign these Terms without our written consent. We may assign them to a successor in connection with a merger, acquisition or sale of assets, on notice to you.

17.4 Entire agreement. These Terms, the Refund Policy, the Privacy Policy and any quote or order form under section 3.6 are the entire agreement between us on this subject, and supersede prior discussions. Any purchase order or supplier terms you issue have no effect.

17.5 Severability. If any provision is unenforceable, the rest stands.

17.6 No waiver. Failure to enforce a provision is not a waiver of it.

17.7 Force majeure. Neither party is liable for delay or failure caused by events beyond its reasonable control.

17.8 Governing law and jurisdiction. These Terms are governed by the laws of Hungary, excluding conflict-of-law rules and the UN Convention on Contracts for the International Sale of Goods. The courts of Hungary have exclusive jurisdiction, without prejudice to any mandatory protections available to you under the law of your place of establishment.

17.9 Contact.

Support, billing and refunds: [email protected]
Legal, privacy and data protection: [email protected]
Post: Peter Balog e.v., 5600 Békéscsaba, Szőlő u. 93/3., Hungary